Self-service reset a property's owner portal pin is now possible when needed. While pin resets already happen during ownership changes, there are use cases for resetting the pin without an ownership change.

Find the button when viewing a property, near the button.

Keeping your community informed should be easy, including when a violating property becomes compliant through Tracking Violation Resolution (Closing). HOALife now supports automatic notice, via email, after a violation has been marked as closed.

A Violation Closed email will automatically be sent for a violation after it has been closed if:

Remove all Violation Closed email templates to prevent their automated delivery.

A property's mailing address is now searchable. Thank you for the suggestion, kind user!

Your AI Bot is already trained on your governing document and other accessible documentation added to the document repository, but sometimes these can contain conflicting or inaccurate information. Additionally, there may be other small factoids your property owners may need to know that are not necessarily codified in other documents.

You can now fine tune your AI Bot with FAQs.

For our customers who are manually tracking violation resolution (closing) you can now close violations in bulk.

Only violations which are eligible to be closed will be closed.

Hot on the heels of Automatic Generation of Bulk Invoices, HOALife can now be configured to send automatic upcoming payment emails.

When enabled, these emails will be sent automatically on the transaction date of an invoice, letting the property owner know they have an invoice available to be paid.

You can now automatically generate bulk invoices on their transaction date. This lets you set up repeated billings (i.e. quarterly/monthly/etc.) all at once while ensuring invoices aren’t payable until the intended date.

When combined with Homeowner Auto Pay and Payment Reminders, your association billing runs on autopilot.

Owners can now view violations in the portal which have been closed, and the date it was marked as closed. They can also inquire the AI Bot about the status of a violation.

Property owners can now view their prior responses to a violation, if it is still open.

We're releasing a powerful new AI-powered chat experience for your property owners. Homeowners can now get instant answers by chatting directly with their association’s documents — including CC&Rs, meeting minutes, and other property & association data. Whether they need to understand a rule, locate a specific policy, or get context from past board decisions, the AI is available 24/7.

Beyond providing information, the AI chat is designed to help guide property owners take action quickly and efficiently.

If the AI can't answer a question, it will direct the owner to contacting HOA Management (if enabled).

This offering lightens the load on community managers while empowering residents with the information and tools they need—instantly. More to come!

Contact support@HOALife.com to learn more.