Changelog

Follow up on the latest improvements and updates.

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For our customers who are manually tracking violation resolution (closing) you can now close violations in bulk.
  1. Use the filters to identify the violations you want to close
  2. Click the Close All button
Only violations which are eligible to be closed will be closed.
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Hot on the heels of Automatic Generation of Bulk Invoices, HOALife can now be configured to send automatic upcoming payment emails.
When enabled, these emails will be sent automatically on the transaction date of an invoice, letting the property owner know they have an invoice available to be paid.
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You can now automatically generate bulk invoices on their transaction date. This lets you set up repeated billings (i.e. quarterly/monthly/etc.) all at once while ensuring invoices aren’t payable until the intended date.
When combined with Homeowner Auto Pay and Payment Reminders, your association billing runs on autopilot.
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Owners can now view violations in the portal which have been closed, and the date it was marked as closed. They can also inquire the AI Bot about the status of a violation.
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Property owners can now view their prior responses to a violation, if it is still open.
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We're releasing a powerful new AI-powered chat experience for your property owners. Homeowners can now get instant answers by chatting directly with their association’s documents — including CC&Rs, meeting minutes, and other property & association data. Whether they need to understand a rule, locate a specific policy, or get context from past board decisions, the AI is available 24/7.
  • Association Documents: Get quick answers from CC&Rs, bylaws, and other important governing documents.
  • Meeting Minutes: Easily find information from past board meetings.
  • Other Property & Association Data: Get real-time information relevant to your property and the association.
Beyond providing information, the AI chat is designed to help guide property owners take action quickly and efficiently.
  • Suggest a Violation
  • Submit an Architectural Request
  • Learn about account balances
  • & more!
How does it help you?
  • Fewer repetitive questions and inbound emails
  • Reduced back-and-forth for document lookups or form requests
  • More efficient homeowner engagement with self-service tools
If the AI can't answer a question, it will direct the owner to contacting HOA Management (if enabled).
This offering lightens the load on community managers while empowering residents with the information and tools they need—instantly. More to come!
Contact support@HOALife.com to learn more.
ai chat conversation
We understand that manually extracting and inputting CC&R (Covenants, Conditions, & Restrictions) Violation Types during the setup phase can be a labor-intensive and frustrating process. This challenge is only amplified when dealing with low-quality PDF scans of aging governing documents.
That's why we've leveraged the power of cutting-edge technology to transform this task. By combining advanced OCR (Optical Character Recognition) and sophisticated Large Language Models (LLMs, often referred to as AI), we've made it a breeze to get your association's rules into HOALife.
Now, you can simply upload your association's governing documents as a PDF, and our intelligent system will automatically extract the violation types for you. This dramatically reduces manual effort, saves valuable time, and ensures a more accurate initial setup. From there, you can easily review and further customize the extracted rules to perfectly fit your association's needs.
after extraction
extracted rule
raw ccr document
Imported article and rules
Escalations now have dedicated two-way email conversations with easy escalation letter attachments.
CleanShot 2025-05-31 at 08
CleanShot 2025-05-31 at 08
Previously, if you were filtering violations by occurrence count, you'd see violations which may or may not have subsequent, higher occurrence count, violations.
Now you can select
Most recent occurrences only
to only include violations which are the most recently observed occurrence for that property and violation type.
filter
Send 1-way broadcast txt messages to your association's property owners.
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