Changelog
Follow up on the latest improvements and updates.
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new
improved
Escalation Conversations
Escalations now have dedicated two-way email conversations with easy escalation letter attachments.


Previously, if you were filtering violations by occurrence count, you'd see violations which may or may not have subsequent, higher occurrence count, violations.
Now you can select
Most recent occurrences only
to only include violations which are the most recently observed occurrence for that property and violation type.
Sometimes associations have custom information that they want to attach to a property that doesn't fit in with any of the existing fields (street 2, emails, phone numbers, lot numbers, etc.) or as a property note. Leverage the Custom Information field for this data.

You can now target properties without any open violations for those of you who would like to send them a note of thanks!

The optional HOALife Owner Directory allows your property owners to opt-in to sharing their contact information with their neighbors through the owner's portal. This feature is disabled by default.

new
improved
Polls & Election Summary PDFs
Our Polls & Elections feature has shown vote totals and participation in the HOALife Dashboard for quite a long time, however, some associations desire to have something
official
that they can share with the property owners. Poll & Election Summary PDFs are now available once voting has completed. These summaries respect voter privacy preferences, provide a summary of the Poll or Election, shows a break down of voter participation, and of course the vote tallies.
Share these in your Document Repository, a bulk email conversation, or No Touch Mail Letter.


improved
Filter web notifications by type
You can now filter the web notifications screen by notification type using the dropdown.
Mark All as Read
will only impact the notification type you're currently viewing.
HOALife has long supported notifications for
any
reply to a two-way email conversation. This gives full visibility but can be overwhelming for users who only want updates on conversations they’re directly involved in.A new notification setting is now available:
Conversation Reply (participating conversations only)
. You’ll only receive notifications for conversations you’ve either subscribed to or actively participated in — by starting the conversation or sending a reply.
You can also
Turn Off notifications
for a conversation you’ve participated in or Turn On notifications
for one you want to follow.
A few things to note:
- If you’re already subscribed to Conversation Reply (any conversation), you won’t receive duplicate participating notifications. You will continue to receive notifications for all replies, just like before. Turning notifications on or off for a conversation won’t have an impact either.
- If you’re not subscribed to Conversation Reply (participating conversations only)but you start or reply to a conversation, we’ll automatically enableConversation Reply (participating conversations only)viaInstant Emailnotifications for you.
It is now possible to close a violation with remarks directly in the Inspector App.


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