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We're releasing a powerful new AI-powered chat experience for your property owners. Homeowners can now get instant answers by chatting directly with their association’s documents — including CC&Rs, meeting minutes, and other property & association data. Whether they need to understand a rule, locate a specific policy, or get context from past board decisions, the AI is available 24/7.
- Association Documents: Get quick answers from CC&Rs, bylaws, and other important governing documents.
- Meeting Minutes: Easily find information from past board meetings.
- Other Property & Association Data: Get real-time information relevant to your property and the association.
Beyond providing information, the AI chat is designed to help guide property owners take action quickly and efficiently.
- Suggest a Violation
- Submit an Architectural Request
- Learn about account balances
- & more!
How does it help you?
- Fewer repetitive questions and inbound emails
- Reduced back-and-forth for document lookups or form requests
- More efficient homeowner engagement with self-service tools
If the AI can't answer a question, it will direct the owner to contacting HOA Management (if enabled).
This offering lightens the load on community managers while empowering residents with the information and tools they need—instantly. More to come!
Contact support@HOALife.com to learn more.

We understand that manually extracting and inputting CC&R (Covenants, Conditions, & Restrictions) Violation Types during the setup phase can be a labor-intensive and frustrating process. This challenge is only amplified when dealing with low-quality PDF scans of aging governing documents.
That's why we've leveraged the power of cutting-edge technology to transform this task. By combining advanced OCR (Optical Character Recognition) and sophisticated Large Language Models (LLMs, often referred to as AI), we've made it a breeze to get your association's rules into HOALife.
Now, you can simply upload your association's governing documents as a PDF, and our intelligent system will automatically extract the violation types for you. This dramatically reduces manual effort, saves valuable time, and ensures a more accurate initial setup. From there, you can easily review and further customize the extracted rules to perfectly fit your association's needs.




new
improved
Escalation Conversations
Escalations now have dedicated two-way email conversations with easy escalation letter attachments.


Previously, if you were filtering violations by occurrence count, you'd see violations which may or may not have subsequent, higher occurrence count, violations.
Now you can select
Most recent occurrences only
to only include violations which are the most recently observed occurrence for that property and violation type.
Sometimes associations have custom information that they want to attach to a property that doesn't fit in with any of the existing fields (street 2, emails, phone numbers, lot numbers, etc.) or as a property note. Leverage the Custom Information field for this data.

You can now target properties without any open violations for those of you who would like to send them a note of thanks!

The optional HOALife Owner Directory allows your property owners to opt-in to sharing their contact information with their neighbors through the owner's portal. This feature is disabled by default.

new
improved
Polls & Election Summary PDFs
Our Polls & Elections feature has shown vote totals and participation in the HOALife Dashboard for quite a long time, however, some associations desire to have something
official
that they can share with the property owners. Poll & Election Summary PDFs are now available once voting has completed. These summaries respect voter privacy preferences, provide a summary of the Poll or Election, shows a break down of voter participation, and of course the vote tallies.
Share these in your Document Repository, a bulk email conversation, or No Touch Mail Letter.


improved
Filter web notifications by type
You can now filter the web notifications screen by notification type using the dropdown.
Mark All as Read
will only impact the notification type you're currently viewing.
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