Homeowners with an email address associated with their property in HOALife can now access their property by requesting a magic login link via email. This is an optimal portal access method for properties which are not mappable (undeveloped lots, unspecific unit addresses, etc.).

If the email address on file does not have a property associated with it, they will not receive an email. The link expires after 10 minutes.

If the email address has many properties associated with it, the property owner will receive an access link for each property.

Architectural Requests repurposed as Generic Request Forms is now possible. If you opt-in to this feature, each form will be displayed as the Request Form title instead of Architectural Requests. Contact support@HOALife.com to learn more.

You can download an email conversation as a PDF.

You can now enable message history and in-portal replies in the homeowner portal. Responses to homeowner messages will continue to be emailed as well.

Contact support@HOALife.com to learn more about this feature.

Self-service reset a property's owner portal pin is now possible when needed. While pin resets already happen during ownership changes, there are use cases for resetting the pin without an ownership change.

Find the button when viewing a property, near the button.

Keeping your community informed should be easy, including when a violating property becomes compliant through Tracking Violation Resolution (Closing). HOALife now supports automatic notice, via email, after a violation has been marked as closed.

A Violation Closed email will automatically be sent for a violation after it has been closed if:

Remove all Violation Closed email templates to prevent their automated delivery.

A property's mailing address is now searchable. Thank you for the suggestion, kind user!

Your AI Bot is already trained on your governing document and other accessible documentation added to the document repository, but sometimes these can contain conflicting or inaccurate information. Additionally, there may be other small factoids your property owners may need to know that are not necessarily codified in other documents.

You can now fine tune your AI Bot with FAQs.

For our customers who are manually tracking violation resolution (closing) you can now close violations in bulk.

Only violations which are eligible to be closed will be closed.

Hot on the heels of Automatic Generation of Bulk Invoices, HOALife can now be configured to send automatic upcoming payment emails.

When enabled, these emails will be sent automatically on the transaction date of an invoice, letting the property owner know they have an invoice available to be paid.