Owners can now view violations in the portal which have been closed, and the date it was marked as closed. They can also inquire the AI Bot about the status of a violation.

Property owners can now view their prior responses to a violation, if it is still open.

We're releasing a powerful new AI-powered chat experience for your property owners. Homeowners can now get instant answers by chatting directly with their association’s documents — including CC&Rs, meeting minutes, and other property & association data. Whether they need to understand a rule, locate a specific policy, or get context from past board decisions, the AI is available 24/7.

Beyond providing information, the AI chat is designed to help guide property owners take action quickly and efficiently.

If the AI can't answer a question, it will direct the owner to contacting HOA Management (if enabled).

This offering lightens the load on community managers while empowering residents with the information and tools they need—instantly. More to come!

Contact support@HOALife.com to learn more.

We understand that manually extracting and inputting CC&R (Covenants, Conditions, & Restrictions) Violation Types during the setup phase can be a labor-intensive and frustrating process. This challenge is only amplified when dealing with low-quality PDF scans of aging governing documents.

That's why we've leveraged the power of cutting-edge technology to transform this task. By combining advanced OCR (Optical Character Recognition) and sophisticated Large Language Models (LLMs, often referred to as AI), we've made it a breeze to get your association's rules into HOALife.

Now, you can simply upload your association's governing documents as a PDF, and our intelligent system will automatically extract the violation types for you. This dramatically reduces manual effort, saves valuable time, and ensures a more accurate initial setup. From there, you can easily review and further customize the extracted rules to perfectly fit your association's needs.

Escalations now have dedicated two-way email conversations with easy escalation letter attachments.

Previously, if you were filtering violations by occurrence count, you'd see violations which may or may not have subsequent, higher occurrence count, violations.

Now you can select to only include violations which are the most recently observed occurrence for that property and violation type.

Send 1-way broadcast txt messages to your association's property owners.

Sometimes associations have custom information that they want to attach to a property that doesn't fit in with any of the existing fields (street 2, emails, phone numbers, lot numbers, etc.) or as a property note. Leverage the Custom Information field for this data.

You can now target properties without any open violations for those of you who would like to send them a note of thanks!

The optional HOALife Owner Directory allows your property owners to opt-in to sharing their contact information with their neighbors through the owner's portal. This feature is disabled by default.