Feature Requests

When a property changes ownership, PIN-level access is reset to prevent access to the homeowner portal by the prior owner. Occasionally, we want to block access to property owners who already have access to the homeowner portal while they retain ownership. To do this we'd need a way to reset the pin without an ownership change. We can contact support for this an ad-hoc basis, but a self-service option would be more appealing for us.

After inspection is completed, a photo of the violation cannot be added. Sometimes inspectors add them to the notes instead of the violation. I have to delete the violation and add it back to attach the photos.

We do a weekly email newsletter and currently have to use a different software because the HOALife bulk emails are just a hassle for this purpose. We would like to be able to at least resize images within a property email like in regular gmail. Also, we would love to add the ability to make text different colors as we currently do with our newsletter.

We need the ability to download all message history. This is in preparation for a legal case. Adding it to the export option could be a solution.

Allow me to create folders in the repo and drop files in the folder without re-uploading. In the current form, I have to delete and re-upload to the new destination.

Send templated email upon closing of a violation for homeowners with email address on file letting them know it's been closed.

Currently owners do not see their response to a violation in the owner portal. It would be helpful for owners to be able see their response.

A way for homeowners to reserve facilities such as tennis courts, clubhouses, party rooms, etc.