Some associations collect payment dues on a high frequency (monthly, quarterly). Property owners in these associations shouldn’t have to review and manually pay each invoice unless they choose to. Auto Pay allows property owners to automatically opt-in to payment of open invoices without interaction. They can add any number of payment methods to use for their property's Auto Pay Payment Method.

Once a property owner has enabled Auto Pay, they'll be presented with a list of upcoming Auto Pay Payment dates and amounts if there are any open invoices.

Since your property owners probably aren't frequenting their HOA homeowner portal, we'll send Auto Pay reminder emails so they'll always be prepared for upcoming charges. The email includes a PDF attachment of the invoice to be paid, a breakdown of the total charges, and a link to the homeowner portal to update their payment method should the need to change it.

These reminder emails will be sent about three days before the Auto Pay date. We will not Auto Pay an invoice until at least 2 days after we've sent a reminder email.

If the payment fails the property owner will receive a failure notification email prompting them to update their Auto Pay Payment Method.