Report on opened "conversations"
complete
M
Mark Brink
currently when sending mass conversations, we need the ability to see at a glance the high-level statistics of that conversations
number delivered
number opened
number responded
etc.
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Daniel Westendorf
Merged in a post:
Ability to filter bulk email conversations by opened/ unopened
A
Alexis Mallory
Daniel Westendorf
updated the status to
complete
Bulk Letters and Email Communications now surface stats and filters for understanding the statuses of the letters/emails.
Letters support Queued/Delivered/Failed
Emails support Sent/Failed/Opened/Unopened/Responded
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Taylor Gibbon
I agree. The platform we use for electronic voting has the option to export a report which shows who an email has been delivered to, who has opened it, and who has clicked the link to continue. It is very helpful as we are required to produce a Proof of Notice as an agenda item for our Annual Meetings, and include tge proof in the Meeting Minutes.
There are also many Board Meetings (like the Budget Meeting, and meetings where we vote on issues regarding an owner's property) that we are required to provide Proof of Notice.
We have not been able to show a Proof of Mailing when we've used HOAlife for bulk emails or paper mailings.
Being able to create a report would be very helpful.
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Alan Simpson
We have over 3,000 members and would be helpful for management.
P
Paula Friedman
Agree. Many of our messages are not being read because they are going to spam. (It also would be helpful to drill down so we can target those homeowners separately.)
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Lori Milakeve
That would be extremely helpful to our organization as well.
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Paula Friedman
Agree. Many messages are going to spam so some homeowners have no idea we are using this platform. It would be helpful if there was a way to know who isn't opening the messages.
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Jinny Teague
This would be very helpful.